Please use the section below to find the right department to help you, the send a message and we will get back to you as soon as we can.
Our support agents are live:
Monday-Friday from 9am-5PM EST
Gotham Steel - Emson Inc.
230 5th Avenue
New York, New York 10001
How can we help?
Purchased on this website
I have a support question for gothamsteelfamily.com
I have a returns question for gothamsteelfamily.com
You can request a return by going to firstname.lastname@example.org
I have a warranty question for gothamsteelfamily.com
Purchased from TV Commercial
I ordered from another website from a TV commercial.
No, worries! Please check your order for more details or navigate to https://www.customerstatus.comto get started.
Purchased at a Retailer
I ordered from Amazon, Walmart, Belk, Wayfair or other retailers.
Please contact customer support with those retailers for support on your purchase.